Revera is a leading owner, operator and investor in the senior living sector. We offer seniors’ apartments, independent living, assisted living, memory care and long term care. We understand how to create the best experience for people living in a Revera home. We believe everyone should have the opportunity to live a life of purpose, and we create environments that make that possible.
Our mission is to celebrate the human spirit in every way possible – and that applies to both our residents and our employees. There’s a lot that goes into being a member of our team – and there’s a lot that you’ll get out of the experience too. We go the extra mile to ensure that each member of our staff feels safe, secure, enriched and empowered in their role. So that everyone under our roof is given the opportunity to thrive, grow and make the most of every day.
Reporting to the Executive Director (ED), the Infection Control Manager, supports in developing and implementing the person-centered care philosophy; S/he is also accountable for establishing a culture of compliance and adherence to infection prevention and control (IPAC) while serving resident, families and colleagues.
- Resident & Family Satisfaction- overall increased ratings as measured through satisfaction survey results
- Employee Engagement- Highly engaged teams as measured through annual employee engagement survey results
- Exceptional Quality Indicators- Successfully executed and sustained clinical outcomes
- A culture of compliance to promote the safety of residents, staff and general public
- Adherence to IPAC standards & requirements set under the legislation and Revera’s IPAC Policies and Procedures
Resident Care, Quality, Infection Control and Compliance:
- To plan, direct, develop, co-ordinate, implement and evaluate resident care;
- To develop and maintain a relationship with the local Public Health/IPAC Hub, laboratory representative and IPAC leads at the regional and national level;
- To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
- To implement Revera’s IPAC policies and procedures and participate in the development, assessment, planning, implementation and evaluation of the Home’s IPAC Program;
- To participate in quality initiatives, perform and/or coordinate audits on a regular basis and prepare action plans to ensure adherence to IPAC standards and recommend improvements;
- To ensure surveillance is completed, using the IPAC app, by the nurse/designate on the shift of symptom onset, appropriate interventions implemented;
- To attend the regional Quality Team meetings and report the status of the Home’s IPC Program:
- To identify, and report infections and/or outbreaks, and monitor, investigate and follow-up infections and outbreaks and identify areas of improvement;
- To provide education to Residents, volunteers and visitors related to infection control principles;
- To align resident care services with the defined needs of the internal and external community;
- To participate in Care Conferences as appropriate, meet with residents/family to resolve problems/ concerns/complaints;
- To maintain a liaison with hospital, medical staff, community and health care related disciplines and partner to ensure the most effective provision of care delivery in the home;
Human Resources and Administrative:
- To oversee the financial and human resource management aspects of the IPAC function within the home;
- To hire, direct, supervise, evaluate, promote or terminate care staff;
- To ensure quality care and a safe, effective and efficient work environment;
- To identify the educational and training needs in the facility and to coordinate and facilitate staff development programs to meet these needs, improve quality of care and foster Revera’s person centered care philosophy;
- To coordinate and provide ongoing education to staff on the principles and practices of infection prevention and control and new emerging infectious diseases and organisms;
- To ensure the availability and maintenance of IPAC supplies and equipment to meet the needs of the home in a fiscally responsible manner;
- To participate in the on-call rotation as directed by the Executive Director;
- To assume responsibilities of the Executive Director and or other managers as required in their absence;
- To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
- To uphold and promote Revera’s Core Values and Code of Conduct;
- To complete all other duties as assigned.
Required Education, Credentials and Experience:
- Minimum of one (1) year of experience working as healthcare professional in the long-term care sector;
- Minimum of three (3) years of experience working as in a managerial or supervisory capacity in a health care setting preferred;
- Post-secondary education;
- Have successfully completed an IPAC program sponsored or endorsed by IPAC Canada;
- Prior IPAC experience and or education in:
- Infectious diseases
- Cleaning & disinfection
- Data collection & trend analysis
- Reporting protocols
- Outbreak Management
- Current CPR designation is required;
- Demonstrated leadership and communication skills;
- Professional competencies related to life-long learning, public relations and health environment awareness;
- Possession of strong motivational, team building and time management skills;
- Must be computer literate in Microsoft Office Suite;
- Proficiency in a second language is considered an asset.
Revera Core Competencies:
- Accountability: Takes ownership and holds self and others accountable to deliver high quality, timely and cost-effective results.
- Business Acumen: Understands financial and operational aspects and implications that are essential to achieve superior business results.
- Coaching & Developing Talent: Building capability of self, individuals and teams by engaging in feedback, coaching, learning and development. Building capability of self, individuals and teams by engaging in feedback, coaching, learning and development.
- Customer Focus: Keeping the customer in mind to deliver the highest possible quality of care, service and choices.
- Execution Excellence: Optimizes available resources and pursues implementation to consistently achieve exceptional outcomes.
- Innovative Thinking: Identifies, develops and implements new and innovative solutions to enhance opportunity, efficiency and quality.
- Teamwork and Collaboration: Inspires and fosters a team environment and works collaboratively to achieve business goals and objectives.
Revera is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.
Please Note: If you are a current employee of Revera and have Employee Self Service (ESS) on Workday, please apply to this job via the Workday application.